Beta draft — not yet reviewed by a lawyer
Pricing and refunds
Effective October 22, 2026
What’s free, and what costs money
Always free: planning your own time off, creating a trip, inviting people, joining a trip and sharing your availability. Nobody is ever charged for being invited.
Paid: unlocking a trip’s results, meaning the best dates for the group, voting and locking in the dates, and the booking time. A trip is unlocked once, for everyone on it, and anyone who has joined the trip can unlock it.
- Your first trip: free. The first trip you organize is unlocked free. It has no cash value and can’t be exchanged.
- One trip: $9.99, one time. Unlocks that trip for everyone on it, for as long as the trip exists. It can’t be moved to another trip.
- Every trip for a year: $19.99 per year, renews automatically. Unlocks every trip you organize while the plan is active, and lets you unlock any trip you’ve joined. Trips unlocked during that time stay unlocked after the plan ends.
No hidden fees. Prices are in U.S. dollars. If sales tax applies, it’s shown on the checkout page before you pay, and the total there is all you’re charged. There are no sign-up, service or cancellation fees.
Paying twice by accident. If two people pay for the same trip at the same time, the second payment is refunded automatically.
Automatic renewal
The yearly plan renews automatically each year, charged to the card you used, until you cancel. We email you 30 days before each renewal with the date and the price. If the price changes, we’ll tell you at least 30 days before it applies to you, and you can cancel before then.
Cancelling
Cancel anytime, with no questions. Your plan keeps working until the end of the year you’ve paid for, and you won’t be charged again.
- In the app, one tap: Profile → Your plan → Cancel my plan.
- Without signing in: open the billing portal and enter your email. Stripe emails you a link, with no password needed, and you cancel from there.
- By email: write to support@mail.projectoravelle.us and we’ll cancel it for you.
Deleting your account also cancels the plan right away.
Refunds
- 14 days to change your mind. Ask within 14 days of a payment and we’ll refund it in full, as long as you haven’t locked in dates on a trip it unlocked. This applies to one-trip purchases, the first year of the yearly plan and each renewal.
- If something on our side didn’t work, tell us and we’ll fix it or refund you.
- If we close your account for a reason other than a serious or repeated violation of our Terms, or stop a paid feature, we refund the unused part of a yearly plan.
- Otherwise payments aren’t refundable, except where the law requires it.
Refunds go back to the original card and usually arrive within 5 to 10 business days. To ask for one, email support@mail.projectoravelle.us from your account’s address.
Payments
Payments are processed by Stripe on its secure checkout page. We never see or store your full card number. Please contact us before disputing a charge with your bank; we can usually sort it out faster.